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OUR SERVICE WILL BE READY TO HANDLE ANY REQUEST FOR ASSISTANCE  HOW TO DO? 

Contact our specialized operators to describe your problem through:
E-mail : info@lauropaolini.net
WhatsApp: +39 389 4274227

SHIPMENT

In agreement with our operators you can send the article or device in subject to:
Lauro Paolini Tattoo Supply srl
Via Cattaneo, 5
42122 Reggio Emilia (RE)
Italia

OR

Request the pick up by your desired location through our operators.


IMPORTANT NOTES FOR THE SHIPMENT:

• The shipping costs are always on the customer
• Download the form to be filled and attached to the shipment;
• Attach the invoice or the warranty certificate to the shipment in order to let us verify the warranty status of the machine.
• Read our WARRANTY guide page to acknowledge al the warranty conditions.

ASSISTANCE

• The machine will be deeply inspected to detect every malfunction or issue.
• Our specialized operator will contact you by telephone or email explaining the problem in detail, providing the exact quotation for the repair.

LEAD TIMES
The lead times for assistance will be notified according to every single situation. Usually the machine is sent back within 2 working days from the date of the receipt (the shipping charges are always on the customer).