DEDICATED PRODUCT ASSISTANCE, EXCELLENT CUSTOMER ASSISTANCE
OUR SERVICE WILL BE READY TO HANDLE ANY REQUEST FOR ASSISTANCE HOW TO DO?
Contact our specialized operators to describe your problem through:
E-mail : firstname.lastname@example.org
Telephone: +39 0522 268296
WhatsApp: +39 389 4274227
In agreement with our operators you can send the article or device in subject to:
Lauro Paolini Tattoo Supply srl
Via Cattaneo, 5
42122 Reggio Emilia (RE)
Request the pick up by your desired location through our operators.
IMPORTANT NOTES FOR THE SHIPMENT:
- The shipping costs are always on the customer
- Download the form to be filled and attached to the shipment;
- Attach the invoice or the warranty certificate to the shipment in order to let us verify the warranty status of the machine.
- Read our WARRANTY guide page to acknowledge al the warranty conditions.
- The machine will be deeply inspected to detect every malfunction or issue.
- Our specialized operator will contact you by telephone or email explaining the problem in detail, providing the exact quotation for the repair.
The lead times for assistance will be notified according to every single situation. Usually the machine is sent back within 2 working days from the date of the receipt (the shipping charges are always on the customer).